Customer Relations

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The customer relations team provide training, advice and support to schools and settings in establishing and managing effective complaints procedures.

We provide a package of support providing expert advice, guidance and training around complaints with a focus on restorative resolution. Options include the drafting of a bespoke complaints procedure for schools and training on managing persistent and complex complaints.

Benefits

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More details

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Terms

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Annual contracts and other packages

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Ad-hoc support and other services

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